Frequently asked questions

I offer daytime appointments Monday to Wednesday from a discrete location in the centre of Reigate: Second Floor, 27 Bell Street, Reigate, Surrey RH2 7AD. Please see my Location page for a map.

Sessions typically last 50 minutes.

The majority of people choose to come to sessions weekly, but we can decide how regularly to meet and for how many sessions during the assessment process.

Each session costs £150 and can be paid by cheque, cash or bank transfer.

Online sessions are in many ways are very similar to face-to-face sessions. We use the same therapies, can work with the same issues and would have a prearranged 50 minute appointment time. However, online sessions allow you the flexibility for us to work together even if you cannot physically get to my clinic.

This can be new technology for many people but it can be very easy to set up as long as you have a good internet connection. I use a secure online platform called Zoom. This is free for you to use and I can help you to set this up. Before our session you will receive an email with a link to the session. Simply clicking on this link will take you to our prearranged appointment time.

Online session fees are the same as my usual session fees.

If you would like to discuss this further or have questions about online therapy please contact me.

I accept self referrals but at present I’m no longer accepting referrals from healthcare insurance providers. Contact me for more information.

The content of sessions is confidential and all information is kept securely in line with the Data Protection Act. If you would like to know more about how I use, store and share data please read my Privacy Policy for full information.

Some insurance companies or referrers require reports on the therapy. If this is the case, I will discuss this with you.

If I am concerned for your safety, or the safety of someone else, I have a professional and legal duty to share this information, however I would hope to be able to discuss this with you whenever possible.

If you are unable to attend an appointment for any reason please give as much notice as possible.

If you do not give at least 24 hours’ notice of cancellation then the full session fee will be charged.

You can check my registration as a ‘Practitioner Psychologist’ with the HCPC.

I am also an associate fellow and chartered member of the British Psychological Society (BPS) and you can verify this with The BPS.

I adhere to the code of ethics and professional standards of both of these bodies.

Please talk to me if there is any aspect of my service that you are unhappy with as I value feedback and would like to be able to resolve any difficulties if possible. However, any serious complaints can be raised with any of the organisations with the Health and Care Professions Council.

If you would like to know more about how I use, store and share data about you please read my Privacy Policy for full information. Please contact me if you would like to discuss this further.